Terms and Conditions

Terms of Use

Last Updated: June 18, 2015

1. Acceptance of Terms

PLEASE READ THESE TERMS OF USE CAREFULLY BEFORE USING THIS Platform. 

In order to access the Connect Recovery Platform and Services, you represent and warrant that you are at least eighteen years of age and possess the legal right and ability, on behalf of yourself or a minor child of whom you are a parent or legal guardian, to agree to these Terms of Use, register for the Connect Recovery Services under your own name and to use the Connect Recovery Services in accordance with these Terms of Use and abide by the obligations hereunder. You agree to fully, accurately and truthfully create your Connect Recovery Account, including, but not limited to, your name, mailing address, phone number, email and password, which become your Connect Recovery credentials. Your Connect Recovery ID and/or credentials are personal to you and you are solely responsible for maintaining the confidentiality of your Connect Recovery ID and credentials, and for all activities that occur under such Connect Recovery ID and credentials. You agree to prohibit anyone else from using your Connect Recovery ID and credentials and you agree to immediately notify Connect Recovery of any actual or suspected unauthorized use of your Connect Recovery ID or credentials or other security concerns of which you become aware.

To permit you to access Connect Recovery Services on behalf of a minor child of whom you are a parent or legal guardian, you may establish a subaccount under your name. Any such subaccount is subject to these Terms of Use and the Privacy Policy.

In order to determine your compliance with these Terms of Use we reserve the right, but not the obligation, to monitor your access to and the use of the Platform and the Services. Connect Recovery may, in its sole discretion, refuse to provide care for actual or potential misuse of these Services, or for noncompliance.

You certify that you have read, accept, and hereby consent to the terms of this Use Agreement, and your acceptance of these Terms of Use constitutes your electronic signature to these Terms of Use. You agree that you may be sent electronic notices to the email address provided during your registration. Any notice sent will be effective once delivered, regardless of whether or not you actually received the delivery or if you choose to read it.

The Terms of Use and Privacy Policy constitute the sole agreement between you and Connect Recovery for your use of the Connect Recovery Service, and any further statements or inducements, oral or written, not contained in these Terms of Use shall bind either you or Connect Recovery. Any of the terms of the Terms of Use that are deemed invalid or unenforceable shall be ineffective to the extent of such invalidity or unenforceability, without rendering invalid or unenforceable any of the remaining terms of the Terms of Use.

2. General Conditions, Access And Use Of Service

Connect Recovery is based in Florida, in the United States of America with a principal office in Florida. Access to the Content may not be legal by certain persons or in certain countries. If you access the Connect Recovery Platform from outside the United States, you do so at your own risk and are responsible for compliance with the laws of your jurisdiction.

3. Data Privacy And Security

THIS NOTICE DESCRIBES HOW INFORMATION ABOUT YOU MAY BE USED AND DISCLOSED AND HOW YOU CAN GET ACCESS TO THIS INFORMATION. PLEASE REVIEW IT CAREFULLY.

3.1 Our Pledge Regarding Our Platform: No data transmission over the Internet can be guaranteed to be 100% secure. But, we strive to protect your personal information from unauthorized access, use or disclosure. When you interact on our Platform, all of your information is transmitted through the Internet using Secure Socket Layers (SSL) technology. SSL technology causes your browser to encrypt your information before transmitting it to our secure server. SSL technology, an industry standard, is designed to prevent someone other than operators of our Platform from capturing and viewing your personal information. Once your information leaves our Secure Platform, Connect Recovery is no longer able to control further disclosure of your information. If you choose to share your PHI over email, you acknowledge the risk of unsecured communication.

3.2 Other Data Collection: Connect Recovery collects non-personal information regarding your behavior within the Platform, as well as your location to better assist you with your user experience and care facilitation, as well as to better understand the Platform’s users.

This Notice covers use of your information by our company only and does not cover the use by any third-party.

4. Intellectual Property Rights
Connect Recovery retains all right, title and interest in and to Connect Recovery, the Services and any Information, products, documentation, software or other materials on the Platform, and any patent, copyright, trade secret, trademark, service mark or other intellectual property or proprietary right in any of the foregoing, except for Information on the Platform licensed by Connect Recovery, and in that case, the license provider retains all right, title and interest therein. The information available through the Platform and the Services are the property of Connect Recovery, or if licensed by Connect Recovery, the license provider.

You agree that you will not store, copy, modify, rent, lease, loan, sell, distribute, transfer, transmit, display, reverse engineer, reverse assemble, or otherwise attempt to discover any programming code or any source code used in or with the Services. You may not sell, assign, sublicense, grant a security interest in or otherwise attempt to transfer any right in the Services (which includes its software and documentation), create derivative works based on or in any manner commercially exploit the Services, in whole or in part. You agree that violations by you, any other person or entity, of these copyrights, trade secrets, patents, other intellectual property protections, or the terms of this Agreement will be prosecuted to the fullest extent of the Law in the federal and state courts located in Florida. The final choice of whether a customer is in violation of any of these policies is at the sole discretion of Connect Recovery. Nothing contained on the Platform should be construed as granting, by implication, estoppels, waiver or otherwise, any license or right to use any trademarks, service marks or logos displayed on the Platform without the written grant thereof by the third party owner of such trademarks, service marks and logos. The Platform may contain other proprietary notices and copyright information, the terms of which you must and agree to follow.

5. Third-Party Services
The Indemnification and Disclaimers provisions set forth below are for the benefit of Connect Recovery, and its Affiliates. Each of these individuals or entities shall have the right to assert and enforce those provisions directly against you on its own behalf.

5.1 Advertisements And Links To Other Sites: Connect Recovery may provide links to third-party web sites or provide access to Platforms hosted by third-parties. Connect Recovery does not recommend and does not endorse the content on any third-party websites. Connect Recovery is not responsible for the content of linked third-party sites, Platforms framed within the Connect Recovery Platform, third-party sites provided as search results, or third-party advertisements, and does not make any representations regarding their content or accuracy. Your use of third-party websites is at your own risk and subject to the Terms of Use of use for such sites. Connect Recovery does not endorse any product, service, or treatment advertised on the Connect Recovery Platform.

5.2 No Third Party Rights: Unless expressly stated in these Terms of Use or in the Privacy Policy to the contrary, nothing herein or in the Privacy Policy is intended to confer any rights or remedies under these Terms of Use or the Privacy Policy on any other persons other than you, Connect Recovery and its Affiliates. Nothing in these Terms of Use and the Privacy Policy is intended to relieve or discharge the obligation or liability of any third persons to any of you, Connect Recovery or its Affiliates, nor shall any provision give any third persons any right of subrogation or action over or against you, Connect Recovery or its Affiliates.

6.0 Billing And Payments

See Data Privacy and Security

7.0 Disclaimer And Warranties

YOU AGREE THAT YOUR USE OF THE Connect Recovery Platform IS AT YOUR SOLE RISK. ALL INFORMATION, PRODUCTS, AND SERVICES CONTAINED IN OR PROVIDED THROUGH THE Connect Recovery Platform IS PROVIDED “AS IS” AND IS WITHOUT ANY WARRANTY OF ANY KIND, EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMISSIBLE UNDER APPLICABLE LAW, Connect Recovery DISCLAIMS ANY TYPE OF WARRANTY, INCLUDING, BUT NOT LIMITED TO, WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, OR NON-INFRINGEMENT. WITHOUT LIMITING THE FOREGOING, Connect Recovery MAKES NO WARRANTY AS TO THE RELIABILITY, QUALITY, ACCURACY, TIMELINESS, USEFULNESS, ADEQUACY, LEGALITY, COMPLETENESS OR SUITABILITY OF THE INFORMATION AND SERVICES PROVIDED HEREIN.

Connect Recovery makes no warranties or representations as to the accuracy of the information provided on the Platform, and assumes no responsibility for any consequences relating directly or indirectly to any action or inaction you take based upon the information and material on the Platform. You assume the entire risk of loss in using the Services and information contained in the Platform.

You authorize Connect Recovery to use and publish any comments you choose to share about the Connect Recovery Platform, such as comments shared in the Connect Recovery User Satisfaction Survey, unless specified otherwise. Connect Recovery will only publish the comments with your first name and the state of requested service.

Connect Recovery does not warrant or validate any information provided by a third party, through advertisements, promotions, communications, or other materials, and does not assume any responsibility or liability for the accuracy of such information.

Connect Recovery has the right to refuse access to the Connect Recovery Services to any person, agency or organization, at any time, for any reason, or for no reason at all.

7.1 Service Reliability
Connect Recovery makes no warranty that the Platform will meet your requirements, or that the Service(s) will be uninterrupted, timely, 100% secure, or error free, or that defects, if any, will be corrected. This includes loss of data resulting from delays, and any service interruption caused by Connect Recovery employees. Connect Recovery is not responsible for transmission errors or corruption or compromise of data carried over local or interchange telecommunication carriers.

Connect Recovery will take all necessary precautions to protect against failure of our equipment and software. The User acknowledges and agrees that temporary interruptions in service may occur, and that Connect Recovery shall have no liability for any claim, cost, charge, loss or expense arising from or relating to use of the Services. The User acknowledges and agrees that data may be lost or corrupted in connection with use of the Services. Connect Recovery may perform regular back-ups of all data stored, but shall have no liability to User in the event all data is lost or destroyed. User acknowledges and agrees that in the event restoration of data from backup is necessary, it may take several days to complete such restoration of data and resume operation of the Services.

8. Limitations Of Liability

The use of the Connect Recovery Platform and the Content is at your own risk.

When using the Connect Recovery Platform, information will be transmitted over a medium that may be beyond the control and jurisdiction of Connect Recovery and its suppliers. Accordingly, Connect Recovery assumes no liability for or relating to the delay, failure, interruption, or corruption of any data or other information transmitted in connection with use of the Connect Recovery Platform.

The Connect Recovery Platform and the content are provided on an “as is” basis.

UNDER NO CIRCUMSTANCES SHALL Connect Recovery, ITS EMPLOYEES, AFFILIATES, SUBCONTRACTORS, AND AGENTS, BE LIABLE (1) IN ANY WAY FOR YOUR USE OF THE Connect Recovery SERVICES OR ANY OF ITS CONTENT, INCLUDING, BUT NOT LIMITED TO, ERRORS OR OMISSIONS IN ANY CONTENT, INFRINGEMENT BY ANY CONTENT OF THE INTELLECTUAL PROPERTY RIGHTS OR OTHER RIGHTS OF THIRD PARTIES, OR FOR ANY LOSS OR DAMAGE OF ANY KIND INCURRED AS A RESULT OF THE USE OF THE Connect Recovery SERVICE; OR (2) FOR ANY DIRECT, SPECIAL, PUNITIVE, EXEMPLARY, INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES, INCLUDING, BUT NOT LIMITED TO, PERSONAL INJURY, LOST PROFITS, BUSINESS INTERRUPTION, LOSS OF PROGRAMS OR OTHER DATA ON OUR COMPUTER, ARISING FROM OR IN CONNECTION WITH THE Connect Recovery SERVICE, WHETHER IN ANY ACTION IN WARRANTY, CONTRACT, TORT, A THEORY OF BREACH ON CONTRACT, NEGLIGENCE, STRICT LIABILITY, MALPRACTICE, OR OTHERWISE RESULTING FROM YOUR USE OF THE Connect Recovery SERVICE.
YOU HEREBY RELEASE Connect Recovery AND HOLD THE Connect Recovery SERVICE HARMLESS FROM ANY AND ALL CLAIMS, DEMANDS, AND DAMAGES OF ANY AND EVERY KIND AND NATURE, KNOWN AND UNKNOWN, SUSPECTED AND UNSUSPECTED, DISCLOSED AND UNDISCLOSED., RESULTING FROM YOUR USE OF THE Connect Recovery SERVICES.

9. Limitations Of Use 

In using the Connect Recovery Platform, you may not: (1) distribute, rent, lease or sublicense all or any portion of the Connect Recovery Platform; (2) modify or prepare derivative works of the Connect Recovery Platform; (3) publicly display visual output of the Connect Recovery Platform; (4) transmit the Connect Recovery Platform over a network, by telephone, or electronically using any means; (5) transmit information that contains or promotes any virus, worm, Trojan horse, time bomb, or any other computer programming or code that is designed for or intended to disrupt the operation of the Connect Recovery Platform; (6) attempt to gain unauthorized access to the Connect Recovery Platform’s data systems through hacking, password mining, the use of robots or scrapers, or any other means; or (7) reverse engineer, decompile or disassemble the Connect Recovery Platform. You agree to keep confidential and use your best efforts to prevent and protect the contents of the Connect Recovery Platform from unauthorized disclosure or use.

You agree not to use the Connect Recovery Platform in an unlawful way or for an illegitimate purpose. You will not post or transmit (1) a message or any information under a false name; (2) any information, data, or content that is libelous, defamatory, obscene, fraudulent, false or contrary to the ownership or intellectual property rights of another person, predatory of minors, harassing, threatening, or hateful to any person.
10. Indemnification

You agree to indemnify, hold harmless, and defend Connect Recovery and its affiliates from and against any and all rights, demands, losses, liabilities, damages, claims, causes of action, actions and suits, fees, costs and attorney’s fees of any kind whatsoever arising directly and indirectly out of, or in connection with (1) your use of the Connect Recovery Service; (2) your failure to comply with any applicable laws and regulations; (3) the content or subject matter of any information you provide to Connect Recovery; and (4) your breach of any obligations set forth in this Use Agreement.

11. Entire Agreement 
These Terms of Use, together with any Connect Recovery rules or policies referred to herein, represents the entire agreement between you and Connect Recovery concerning the subject matter hereof, and supersede all prior understandings, whether written or oral, concerning such subject matter. Connect Recovery may modify this Terms of Use as set forth above.

12. Revisions 

Connect Recovery has the right to change the terms of this agreement at any time. When the terms of this agreement are changed, you will be notified the next time you access the Connect Recovery Platform, and will be provided with the opportunity to agree to the updated terms, or to terminate your use of the Connect Recovery Platform. You may always view the most updated terms at www.mhealthadvantage.com/termsofuse.
Connect Recovery has the right to limit, suspend, discontinue or deny your access to and use of the Platform at any time, and without notice, to anyone who violates these Terms of Use as Connect Recovery considers appropriate or necessary in its sole discretion, including but not limited to (1) security reasons (2) alleged or suspected breach of these Terms of Use, or (3) the protection of intellectual property.

13. Assignment
You may not assign, transfer or delegate these Terms of Use or the Privacy Policy or any part of them without Connect Recovery’s prior written consent. Connect Recovery may freely transfer, assign or delegate all or any part of these Terms of Use and the Privacy Policy, and any rights and duties hereunder or thereunder. These Terms of Use and Privacy Policy will be binding upon and inure to the benefit of the heirs, successors and permitted assignees of the parties.

14. Severability

The provisions of this Terms of Use are severable, and in the event any provision hereof is determined to be invalid or unenforceable, such invalidity or unenforceability shall not affect the validity or enforceability of the remaining provisions, but such provision shall be reformed, if reasonably possible, only to the extent necessary to make it enforceable.

15. Governing Law

This agreement shall be governed, construed, and enforced in accordance with the laws of the State of Florida, without regard to its conflict of laws rules.

16. Contacting Connect Recovery

All questions regarding the Terms of Use and Privacy Policy can be directed to:

info@connectrecovery.com

18. Electronic Signature

“I have read the Terms of Use and I understand it. I agree to comply with it, on behalf of myself and on behalf of any other person on whose behalf I legal authority over. I understand and agree that if I fail to comply with the terms of the Terms of Use, I may be prohibited from using the Connect Recovery Platform, and I will hold Connect Recovery harmless from any liability arising from my failure to comply.”

“I hereby certify that I am at least eighteen years of age and possess the legal right and ability to agree to the Terms of Use under the name in which I have registered to use the Connect Recovery Platform. I understand and acknowledge that my ability to access the Connect Recovery Platform is conditional upon the above mentioned criteria of my certification of age and legal authority, and that the Providers are relying upon this certification in order to interact and facilitate communication services with me.”

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